Overview

                                     

Our Mission

We believe our clients deserve the Highest Level of Personal Service.

Our History
Helen Adams founded her company more than three decades ago in the growing city of Charlotte. Her goal was to create a company which was based on a strong commitment to personal service, unmatched area knowledge, exceptional real estate expertise, and the highest ethical standards. The longevity of our firm is due to the continued commitment to these core values. Today, Helen Adams is a thriving firm which handles a wide variety of projects for individuals, corporations, and builders.

Our Agents Say It Best!
Read testimonials from agents about why they joined Helen Adams Realty.

We Can Help You

Helen Adams Realty is respected as one of the finest independently owned real estate firms in the Charlotte region.  Let our Expertise Work For You!  Here's how: 

• Helen Adams Realty is ranked #1 in the Nation for Excellence in Customer Service.   Our firm is also Quality Service Certified (QSC).  This is a nationally recognized designation and training program which focuses on providing premier customer service.  QSC certified Helen Adams agents will deliver a level of professionalism, expertise and market knowledge that will exceed all your expectations.
• Our exclusive partnership with the Charlotte Chamber of Commerce allows over 50,000 visitors to search for Helen Adams listings on an interactive kiosk at the Chamber's Visitor's Center in Uptown Charlotte.  Helen Adams listings are also advertised and updated weekly at the Lake Norman Chamber of Commerce.
• "On The Move" is our company newsletter.  This free, tabloid-sized publication features our home listings, local real estate news and market statistics. Our newsletter is direct mailed bi-monthly to Charlotte residents, REALTORS and our agent's Past Clients and Sphere of Influence.  
• Please Sign me up to receive "On the Move".
• Ability to make showing appointments 24 hours a day / 7 days a week.
• Search over 45,000 home listings in the Charlotte region through the customized home search options on this website.  Sign up for "Property Tracker" email updates to notify you when a home comes on the market that meets your criteria.  Virtual tours can provide over 45 photos of each home, include audio and daily statistics for the website traffic to each listing.
• Helen Adams has a full time support staff, specialized in managing all email and website inquiries about your listing as well as calls from our toll free 800#.
• Virtual Office is available for all Helen Adams agents and staff.  All email, forms and marketing materials required to market your home can be accessed by our agents from any internet connection.  Our in-house IT department which provides technology assistance for all sales associates and staff members.
• Our agents receive the best support services in the industry- with a full time Marketing Team, Technology Department, Listing Coordinators, Closing Coordinators, Receptionists, Accounting Department, New Construction team and staff and Relocation Department.

Proof
It's not just that we have the best employees, we guarantee it! With a current score of 98%, our firm ranks top in the nation for Overall Customer Satisfaction- as measured by third party, independent surveys filled out by our past clients. Helen Adams agents provide a Quality Service Guarantee for each and every transaction. Their customer satisfaction ratings are posted publicly on www.qualityservice.org.

Helen Adams Realty has also been selected among Charlotte's top home sales leaders for nine years running. The secret of our success is simple:

• We provide our clients with the highest levels of customer service in the market.
• Our agents consistently deliver the most accurate and timely information.
• We know the market, we have the contacts, and we will make the sale!