Calls for appointments to show your home will come via Centralized Showing service. Their call center will take care of making arrangements for showings for all Realtors from other companies as well as Helen Adams Realty Realtors.
It is important to understand that sometimes Realtors cannot be at your home in the time frame that they have requested. Sometimes a buyer is late for the appointment, or they may stay longer at one or more houses throwing the Realtors off schedule. Some people look at houses in five minutes, while some may take 20. We often have no way of knowing this, so this delay can throw schedules off. Your understanding is appreciated.
Sometimes a buyer's interests change direction in mid-stream regarding what they want to see, so an agent has to go to an entirely different area or subdivision and may not be able to call you at that moment to cancel the appointment. Sometimes we call and you're not at home. We apologize for the inconvenience if a "no show" occurs. It is not commonplace; but if it does occur, please let us know so that we can try to find out why.
It is not necessary for you to leave home every time an agent makes an appointment; but when they do arrive, take a walk outside, or if the weather does not permit, go to one corner of the house out of "earshot" so that the buyer feels comfortable in making comments about your home to their agent. Be cautious in talking to the customer - the one thing you may want pointed out about your home may be the one thing the buyer isn't too keen about! Casual remarks that you feel are harmless could possibly cause the prospect to eliminate your home. Remember, though, neither the agent nor the buyer knows your home as well as you do, however salesperson does know the buyer. A note about valuables - put them away, especially small things like jewelry. We have had no problems in this regard, but make it a practice not to invite trouble.
Just like any other showroom, your home needs to appear in "perfect" condition every day! That's difficult and we understand. But a home remaining unsold on the market may cost more than keeping it tidy in the short term. Condition is one important way in which a seller says, "I care" and that's very important to most buyers. Setting the stage and mood really does help a house to sell. If you have a dark room or dark halls, leave a light on all the time. Otherwise, just turn some lights on in anticipation of a showing. If it's hot outside, turn on the air conditioning; and if it's cold outside, make sure your home is warm inside. Pleasant aromas like baking cookies or a low key potpourri are good. Other odors like pets, cigarettes and mustiness should be eliminated if at all possible.